Unit Clerks

Help patients by obtaining needed services from nurses, responding to intercom requests by physicians and other hospital personnel
Welcome visitors by greeting them in on the telephone or in person; answering inquiries; giving directions; relaying calls to patients; referring inquiries to physicians and nurses
Provide information by answering requests and questions
Establish patient record by assigning patient number, preparing folder and completing patient identification information
Document patient care services by copying physician and nursing notes to department and patient records
Arrange discharges by notifying patient transporter and business office service
Maintain unit operations by following guidelines, policies and procedures; reporting needed changes
Protect hospital operations and maintain patient confidence by keeping client related information confidential
Maintain unit supplies inventory by checking stock so as to determine inventory level; anticipate needed supplies; and verify receipt of supplies
Keep unit equipment operational by following established procedures and manufacturer’s instructions, will also call for repairs
Complete database backups in order to secure patient information by
Adhere to infection-control protocols and policies
Maintain continuity among work teams by communicating and documenting actions, continuing needs and irregularities.
Contribute to team effort by accomplishing needed results.